The Challenges
Funeral homes face a perfect storm of manual, disconnected work.
Every missed call, every misplaced form, every gap in family communication erodes trust — and revenue. The tools most homes rely on were never built for modern deathcare.
Missed family communications
Families expect timely updates at every milestone. Manual phone trees and scattered texts leave them anxious and uninformed.
Manual paperwork
Case files, permits, and authorizations live in paper, email, and memory. Errors and delays are inevitable.
Inconsistent case tracking
Without a single chain-of-custody record, accountability gaps create legal and reputational risk.
Missed calls
After-hours and high-volume calls go unanswered — every missed call is a family lost to a competitor.
Disconnected business systems
Scheduling, billing, and family comms live in separate silos. Nothing talks to anything else.
No follow-up engine
At-need and pre-need leads slip through the cracks with no structured follow-up or nurturing.
The Obitix Ecosystem
Two complementary solutions. One connected platform.
Obitix unifies family-facing operations and revenue-generating CRM so every part of your home works together.
Obitix Family Notification & Management Platform
- Chain-of-custody tracking. A single, auditable record from removal to final disposition.
- Family milestone notifications. Automated updates at every step keep families informed and at ease.
- Case management. Centralize cases, documents, and tasks in one secure workspace.
- AI-assisted workflows. Reduce repetitive data entry with intelligent, guided case handling.
Obitix CRM
- Lead management. Capture, qualify, and route every at-need and pre-need lead.
- Customer follow-up. Never lose touch with structured, automated sequences.
- Marketing automation. Reach families and community with timed, personalized campaigns.
- Appointment scheduling. Let families self-book arrangements and consultations.
- AI-powered communication. Draft replies and outreach with AI-assisted messaging tools.
Grow. Automate. Protect.
Everything Obitix does serves one of three promises.
Grow
Increase business opportunities with smarter lead capture, family follow-up, and community marketing that turns first calls into lasting relationships.
Automate
Reduce repetitive administrative work — case files, notifications, and outreach handled automatically so your team focuses on families, not paperwork.
Protect
Strengthen accountability with auditable chain-of-custody records and consistent family communication at every step of the journey.
Free Readiness Audit
How Ready Is Your Funeral Home?
Discover opportunities to strengthen your funeral home's operations, improve family communication, and identify gaps in your current processes with the Obitix Readiness Audit.
Free to complete · No obligation · Takes just a few minutes
Obitix Readiness Audit
Funeral Home Assessment
- Operations & workflow
- Family communication
- Chain-of-custody & processes
See Obitix in Action
Watch the platform that runs your home end to end.
Product walkthrough video — coming soon
Obitix mobile app screenshots — to be uploaded
Obitix dashboard screenshots — to be uploaded
Founding Member Offer
Join the First 50 Obitix Founding Members.
Lock in introductory pricing and help shape the platform built for your home.
Two Powerful Platforms. One Founding Member Price.
Obitix Core — Family Notification & Management Platform
- Chain-of-custody tracking
- Family milestone notifications
- Case management
- AI-assisted operational workflows
Obitix CRM — Growth & Automation Platform
- Lead and contact management
- Automated customer follow-up
- Marketing workflows
- Appointment and demo scheduling
Claim Your Founding Member Opportunity
Reserve your place among the first 50.
Share your details and our founding member team will connect you with the full Obitix ecosystem — the Family Notification & Management Platform and Obitix CRM — at the introductory $97/month rate.
- Both core platform and CRM included
- Direct line into the Obitix CRM contact database
- Added to the Founding Member sales pipeline
- Automated email follow-up and demo scheduling
FAQ
Frequently Asked Questions
How does onboarding work?
A dedicated onboarding specialist guides your home through setup — importing existing cases, configuring family notification templates, and connecting your CRM. Most homes are live within [onboarding timeline — to be confirmed].
How do we access the platform?
Obitix is cloud-based and accessible from any browser, with companion mobile apps for directors in the field. Access is provisioned per user with role-based permissions.
What training is included?
Founding members receive live training sessions, on-demand video walkthroughs, and a dedicated support contact. [Training cadence and hours — to be confirmed.]
What can the Obitix CRM do?
Lead management, customer follow-up, marketing automation, appointment scheduling, and AI-powered communication tools — all built specifically for deathcare workflows.
How do family notifications work?
Families receive automated milestone updates — from first call to final disposition — through their preferred channel, with a full audit trail of every communication.
How do we schedule a live demonstration?
Click "Book a Live Demo" anywhere on this page, choose a time on our calendar, and we'll walk your team through the full Obitix ecosystem.